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Pocket PC Forum / End Users / ActiveSync / June 2005Could Sync, Now Can't!
OK - using Activesync 3.8, Widows XP with Ipaq 2215. Could sync fine until last week and it just quit. I've soft reset Ipaq, uninstalled and reinstalled Activesync 3.8 (even tried 3.7.1 again), deleted partnership (now can't add one either). Nothing seems to work. PC recognizes the HP connection but activesync doesn't. Any suggestions greatly appreciated. Thanks John Hi john, * Are you running any firewall or anti-virus software? * Did you install any application on your desktop since you last successful sync?  SignatureRegards, Raj Pillai Microsoft MVP - Mobile Devices http://www.pocketpcfaq.com/raj > OK - using Activesync 3.8, Widows XP with Ipaq 2215. Could sync fine > until last week and it just quit. I've soft reset Ipaq, uninstalled and [quoted text clipped - 7 lines] > > John having similar problem, just posted. it recognized it, and syncs files fine - just no outlook. > Hi john, > [quoted text clipped - 13 lines] >> >> John Hi Raj, I am having similar problem with Ipaq 3850. Device manager shows a problem with ipaq usb sync driver and an error code 43. With serial port it will sync but wants to create new partnership. Running McAfee firewall and anti-virus but no changes that I know of to software. Thanks Mike Hello Mike, Try doing the following: 1. Click Start, then click Run. Type the following: devmgmt.msc Click Ok. This should open up the device manager. 2. Connect your Pocket PC via USB and you should see an entry at the bottom Windows CE USB Devices. 3. Right-click and uninstall the entry for the PPC. 4. Remove the device and reboot computer. 5. Perform a soft reset and connect the device. SignatureRegards, Raj Pillai Microsoft MVP - Mobile Devices http://www.pocketpcfaq.com/raj > Hi Raj, > [quoted text clipped - 6 lines] > > Mike Hi Raj, I did as you recommended and ActiveSync still shows not connected and DeviceManager shows error 43. I tried hooking up to serial port and that will connect. Also tried both original cradle and Belken cable, neither work on USB. I did a successfull backup on serial. What should I do next? Thank you, Mike Hi Mike, Try reinstalling ActiveSync. SignatureRegards, Raj Pillai Microsoft MVP - Mobile Devices http://www.pocketpcfaq.com/raj > Hi Raj, > [quoted text clipped - 6 lines] > Thank you, > Mike Hi Raj, I uninstalled ActiveSync 3.8, rebooted then reinstalled ActiveSync. I did a soft reset on the Ipaq and when propted I plugged in my Ipaq. The task bar showed new hardware found and identified it as my Ipaq, but Activesync shows no connection. I ran the get connected wizard and USB shows as available, but it will not find my Ipaq. What should I do next? Thank you, Mike I'm having the exact same problem. I just got a new laptop and installed ActiveSync 3.8 from the website. My USB is also available but will not connect. Hope someone can come up with some help! > Hi Raj, > [quoted text clipped - 7 lines] > Thank you, > Mike Here is what worked for me, I tried a hard reset on the Ipaq and it did work. I now have USB working. I used the serial connection to sync and then a full backup before resetting my Ipaq. It takes a hard reset then a soft reset to restart the Pocket PC. I reconnected the USB and took off the serial connection and restarted my PC. I did not setup a new partnership but connected as guest and then restored form the backup and it is working like it used to. Good Luck, Mike |
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