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Pocket PC Forum / End Users / ActiveSync / September 2005Unresolved Calendar from PocketPC to PC only
This just started happening in the past few weeks with no big changes in either the pocket pc or pc. I get an error message when syncing for ALL appointments made on the pocketpc trying to sync with the pc. The message says that Outlook is in use by another program and to close that program. If the problem continues to restsart the computer. I did run scanpst and it did fix some errors with the pst file. The problem still happens. Any suggestions would be aprreciated. Thanks. Hi, Have you tried a soft reset of the Pocket PC?  SignatureChris De Herrera http://www.pocketpcfaq.com http://www.tabletpctalk.com http://www.pocketpctalk.com http://www.mobilitytalk.com > This just started happening in the past few weeks with no big changes in > either the pocket pc or pc. I get an error message when syncing for ALL [quoted text clipped - 6 lines] > problem > still happens. Any suggestions would be aprreciated. Thanks. Thanks for the reply Chris. Yes. I have soft reset the PPC. Still having the same problem. I can't understand why activesync would think that outlook is in use already. I get the same message even after I sync first thing after a system reboot. dp > Hi, > Have you tried a soft reset of the Pocket PC? [quoted text clipped - 9 lines] > > problem > > still happens. Any suggestions would be aprreciated. Thanks. might try the steps http://BevHoward.com/ASync.htm#Resolve to see what that reports It has been my experience that something placed in the "notes" field causes this type of problem... but, for "all" records.... might also try running http://BevHoward.com/ASync.htm#Forms Beverly Howard [MS MVP-Mobile Devices] I can create a simple appointment with no notes and that will be the problem. Only from the PPC to the computer. Here is the wording from the error: The following appointment cannot be synchronized because Microsoft Outlook information is bein gused be another program. Close all other programs on your desktop computer and synchronize again. If the problem persists, restart your desktop computer. Appointment <Name of appointment> Start: <Date/Time> End: <Date/Time> > might try the steps http://BevHoward.com/ASync.htm#Resolve to see what > that reports [quoted text clipped - 5 lines] > > Beverly Howard [MS MVP-Mobile Devices] >> because Microsoft Outlook information is bein gused be another program << That's a pretty clear message... another app on your desktop has the pst file open exclusively. If you don't know of another app (such as an office program looking up names in your contacts) it's also possible that it is a hostile program such as a mailer virus has mined your data and been too sloppy to close the database. Think you will need some outlook specific help on this one. Beverly Howard [MS MVP-Mobile Devices] I have no problems syncing tasks and contacts between the PPC and the desktop- just appointments- and ONLY from the PPC to the desktop. I run Ad-aware, spybot and MS anti-spyware at least 3 times/week. I'm not sure what else to do. Could McAfee or some other program being causing activesync to think that outlook is in use? > >> because Microsoft Outlook information is bein gused be another > program << [quoted text clipped - 10 lines] > > Beverly Howard [MS MVP-Mobile Devices] Again, the message is very specific that the issue is on the pc and with outlook specifically... Don't think the same situation has been posted here before, so, outlook would be my target. I would try closing outlook completely and syncing to see if that may free the lock... I assume you have rebooted the pc between attempts. Beverly Howard [MS MVP-Mobile Devices] |
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