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Pocket PC Forum / End Users / ActiveSync / October 2005

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Active Sync not connecting

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Karl - 28 Oct 2005 23:30 GMT
I have a ipaq hx2755 that works fine on my office laptop. However, on
myogniz home pc, I get hung up with "connecting" message. I did the
unbinding (unchecking the Qos and derministic), but still no luck.

I note that when I check %appdata%, I see no profile under activvensync.

I'm gettng really frustrating - it's not even recognizing me as a guest.
Chris De Herrera - 29 Oct 2005 05:22 GMT
Hi,
Do you have a software firewall installed?  Did you allow ActiveSync to use
the internet?

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Chris De Herrera
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>I have a ipaq hx2755 that works fine on my office laptop. However, on
>myogniz home pc, I get hung up with "connecting" message. I did the
[quoted text clipped - 3 lines]
>
> I'm gettng really frustrating - it's not even recognizing me as a guest.
Karl - 29 Oct 2005 14:04 GMT
The only firewall is the Windows Xp firewall. The laptop can talk to the
internet. I've tried with the XP firewall
off and one.

I have a partnership with my work laptop working fine. I did the unbinding
of the NDIS since I was tying into a VPN situation to get it to work
actually while at home.

On my home laptop I connect into a linksys router via wireless to the
internet. I had AS on automatic when it asked this computer is connected to
(automatic / work / internet). I also unchecked QoS and Determinstic Network
items on it also.

The laptop's Activesync starts up the AS pop-up, shows "connecting", then
nothing. I've uninstalled and installed AS4 at least 10 times. I've run
through the repair steps in device manager. I can see the connection when
the ppc is connected, and I get a good usb connect beep. Just no partnership
of any type - guest or other wise. Best I can tell, no profile or
partnership starts up. I've read from your earlier replies your website link
and the MS troubleshooter, been there, done that. Still only "connecting".

Do I need to do a repair of Xp itself to try and make this thing work? It is
about the only other thing I can think of.

Here's the WCESCOMM LOG
10/29/2005 07:48:36.218 - Start scan for serial devices.
10/29/2005 07:48:36.234 -     COM1 - Not installed. 2
10/29/2005 07:48:36.250 -     COM2 - Not installed. 2
10/29/2005 07:48:36.437 -     COM4 - Available.
10/29/2005 07:48:36.468 - IrUtil: IrDA socket cannot be created, error code
10047.
10/29/2005 07:48:36.484 - End scan for serial devices.
10/29/2005 07:48:59.093 - Start scan for serial devices.
10/29/2005 07:48:59.109 -     COM1 - Not installed. 2
10/29/2005 07:48:59.125 -     COM2 - Not installed. 2
10/29/2005 07:48:59.312 -     COM4 - Available.
10/29/2005 07:48:59.328 - IrUtil: IrDA socket cannot be created, error code
10047.
10/29/2005 07:48:59.343 - End scan for serial devices.
10/29/2005 07:49:52.296 - USB RNDIS: Device Arrival notification
10/29/2005 07:54:25.656 - USB RNDIS: Device Removal notification
10/29/2005 07:54:45.218 - USB RNDIS: Device Arrival notification
10/29/2005 07:56:58.171 - USB RNDIS: Device Removal notification
10/29/2005 07:58:43.593 - Start scan for serial devices.
10/29/2005 07:58:43.609 -     COM1 - Not installed. 2
10/29/2005 07:58:43.640 -     COM2 - Not installed. 2
10/29/2005 07:58:43.828 -     COM4 - Available.
10/29/2005 07:58:43.843 - IrUtil: IrDA socket cannot be created, error code
10047.
10/29/2005 07:58:43.859 - End scan for serial devices.
10/29/2005 07:58:50.781 - ConnectWizard: User started Connection Wizard.
10/29/2005 07:58:51.109 - IrUtil: IrDA socket cannot be created, error code
10047.
10/29/2005 07:58:56.875 - ConnectWizard: Failed to find device.
10/29/2005 07:58:57.093 - ComSerial: Open device <COM4>.
10/29/2005 07:58:57.109 - ConnectWizard: Connection Wizard ended.
10/29/2005 07:58:57.203 - Serial: Starting device detection at 19200.
10/29/2005 07:58:57.218 - ComSerial: Change DTR to 1.
10/29/2005 07:58:57.500 - Proxy: CTS serial pin is high and RSLD serial pin
is low, possible cable problem.
10/29/2005 07:58:57.515 - Proxy: DSR serial pin is high and RSLD serial pin
is low, possible cable problem.
10/29/2005 07:58:57.531 - Proxy: Detected non-CE device (no RLSD pin
enabled).
10/29/2005 07:59:03.937 - ComSerial: Closed device.

WCESMGR LOG

**** ActiveSync (4.0.4343 RETAIL) started, Cmd line: '/show'
10/28/2005 23:26:48.390 **** ActiveSync exiting
10/28/2005 23:26:48.390 **************** Logging Stopped ****************
10/29/2005 07:48:32.500 **************** Logging Started ****************
10/29/2005 07:48:32.500 Process C:\Program Files\Microsoft
ActiveSync\WCESMgr.exe  p(3480)
10/29/2005 07:48:32.500

**** ActiveSync (4.0.4343 RETAIL) started, Cmd line: '/show'
10/29/2005 07:48:44.234 **** ActiveSync exiting
10/29/2005 07:48:44.234 **************** Logging Stopped ****************
10/29/2005 07:48:56.296 **************** Logging Started ****************
10/29/2005 07:48:56.296 Process C:\Program Files\Microsoft
ActiveSync\WCESMgr.exe  p(2840)
10/29/2005 07:48:56.296

WCESLOG.LOG
10/29/2005 07:48:32.546 **************** Logging Started ****************
10/29/2005 07:48:32.546 Process C:\Program Files\Microsoft
ActiveSync\WCESMgr.exe  p(3480)
10/29/2005 07:48:44.250 **************** Logging Stopped ****************
10/29/2005 07:48:56.343 **************** Logging Started ****************
10/29/2005 07:48:56.343 Process C:\Program Files\Microsoft
ActiveSync\WCESMgr.exe  p(2840)

WBESMESS.LOG
(Sat Oct 29 07:45:07 2005.44003843) : NT Event Log Consumer: could not
retrieve sid, 0x80041002
(Sat Oct 29 07:45:07 2005.44004265) : NT Event Log Consumer: could not
retrieve sid, 0x80041002

> Hi,
> Do you have a software firewall installed?  Did you allow ActiveSync to
[quoted text clipped - 7 lines]
>>
>> I'm gettng really frustrating - it's not even recognizing me as a guest.
 
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