Hi
My company here will not allow us to install our own programs onto our PC,
and they will only support ActiveSync ver 3.5.
I usually sync my PocketPC with my own personal PC at home using the latest
version of ActiveSync ver 3.8. I tried sync in the office but it won't allow
me.
Is there anyway I can go back, install an other version onto my PocketPC so
I can eventually sync with my office?
Thanks
Raj Pillai - 22 Dec 2005 13:50 GMT
Derek,
It is not possible to change the version of ActiveSync on your device.
Which device do you currently have? And what error message do you receive
when you attempt to sync at work?

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Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
> Hi
> My company here will not allow us to install our own programs onto our PC,
[quoted text clipped - 10 lines]
> I can eventually sync with my office?
> Thanks
Derek - 28 Dec 2005 03:45 GMT
Hi Raj
Thank you for ur reply.
I am using a HP PocketPC iPAQ2200, running on Windows CE 4.20.
The error message i got on my PocketPC is:
"An incompatible version of Microsoft ActiveSync software has been detected.
Synchornization has been disabled. Upgrade ActiveSync on your desktop
computer and reconnect."
Is there any way around this problem? My company is rather tough and they
will not update/upgrade the ActiveSync (due to some support issue).
Look forward to hear from u again soon.
Wish you a HAPPY NEW YEAR!
Regards
Derek
> Derek,
>
[quoted text clipped - 16 lines]
> > I can eventually sync with my office?
> > Thanks
Raj Pillai - 29 Dec 2005 17:40 GMT
Hi Derek,
Sorry, but you will need to upgrade the version of ActiveSync on the
desktop. Suggest you take a look at the sites Chris has pointed to earlier
and make a request to upgrade.
Happy New Year to you too !!

Signature
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
> Hi Raj
>
[quoted text clipped - 37 lines]
>> > I can eventually sync with my office?
>> > Thanks
Derek - 30 Dec 2005 03:39 GMT
Thanks Raj
Will it work with ActiveSync V3.7.1?
> Hi Derek,
>
[quoted text clipped - 45 lines]
> >> > I can eventually sync with my office?
> >> > Thanks
Raj Pillai - 31 Dec 2005 13:41 GMT
Hi Derek,
Yes, AS 3.7.1 should work. I believe that is the version that the OEM ships
on the CD along with the device.

Signature
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
> Thanks Raj
>
[quoted text clipped - 53 lines]
>> >> > I can eventually sync with my office?
>> >> > Thanks
Chris De Herrera - 22 Dec 2005 15:27 GMT
Hi,
Your company should be aware that there are known security risks with
earlier versions of ActiveSync.
See http://www.pocketpcfaq.com/faqs/activesync/securityadvisories.htm
Also, to support newer devices ActiveSync also requires an upgrade. See
http://www.pocketpcfaq.com/faqs/activesyncversions.htm

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Chris De Herrera
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ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
> Hi
> My company here will not allow us to install our own programs onto our PC,
[quoted text clipped - 10 lines]
> I can eventually sync with my office?
> Thanks