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Pocket PC Forum / End Users / ActiveSync / December 2005Outlook 2003 buttons greyed when activesync Is active
I recently updated my from Outlook 2002 to 2003. Now I only can sync when Outlook is not active. Activesync activates Outlook an it still keeps running as proces. When I start Outlook some buttons are greyed out. I have to kill Outlook proces with the taskmanager and restart outlook to activate the buttons. I found that the wcesmgr.exe start outlook in embedded mode and when I started Outlook the normal way it is started with the option /recycle. May that be the problem and how to resolve this. I've uninstalled and reinstalled both Outlook and Activesync but the problem is stil there. Arian * Are these buttons created by Outlook add-ins? * Which version of ActiveSync are you using? * Have you applied the latest Service Packs?  SignatureRegards, Raj Pillai Microsoft MVP - Mobile Devices http://www.pocketpcfaq.com/raj >I recently updated my from Outlook 2002 to 2003. Now I only can sync when >Outlook is not active. [quoted text clipped - 11 lines] > > Arian 1) The default Outlook buttons new, reply ,reply all and forward are greyed out. 2) Activesync 3.8 3) Outlook 2003 SP2 (11.6568.6568) >* Are these buttons created by Outlook add-ins? > * Which version of ActiveSync are you using? [quoted text clipped - 15 lines] >> >> Arian First I thought this problem has a relationship with activesync. But when I take out my PDA from the craddle (activesync is inactive) I discovered that after a period of time the buttons are greyed out. I find this article in the KB of Microsoft http://support.microsoft.com/?scid=kb;en-us;827310&spid=2520&sid=208 where they discribe that Outlook 2003 has a memory problem. When there is no PDA in the craddle the memory-usage is slowly increasing and after a period of time Outlook locks. When I connect the PDA the memory usage increasing directly to the maximum and outlook is locked. >* Are these buttons created by Outlook add-ins? > * Which version of ActiveSync are you using? [quoted text clipped - 15 lines] >> >> Arian Interesting find. This is the first time I am reading such an issue where ActiveSync is causing the default Outlook buttons to be greyed out. Issues with respect to Outlook add-ins not loading has been documented earlier - http://support.microsoft.com/?id=329098 I would also suggest you also try posting in microsoft.public.outlook forum for additional help. If you find a solution I would appreciate if you would share it. SignatureRegards, Raj Pillai Microsoft MVP - Mobile Devices http://www.pocketpcfaq.com/raj > First I thought this problem has a relationship with activesync. But when > I take out my PDA from the craddle (activesync is inactive) I discovered [quoted text clipped - 29 lines] >>> >>> Arian |
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