Trying to connect with HP IPAQ hx2795

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Rick Spiewak - 28 Dec 2005 16:51 GMT

I am able to connect this device with ActiveSync 4.1 on my home PC (XP SP2).
I resolved some initial problems by using a Cardbus USB 2.0 instead of my
hub connected to the USB 1.1 port on my laptop.

My work PC is more complicated - ZoneAlarm and the Cisco VPN client are both
active. I've follwed the ZoneAlarm recommendations (although I don't see
CEAPPMGR.exe under any heading unless it has morphed into WCESmgr.exe.

When I connect the Pocket PC (it runs Windows Mobile 5.0), ActiveSync comes
up and stays in the Connecting mode forever.

Any help would be appreciated! TIA.

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Rick Spiewak - 28 Dec 2005 17:06 GMT

OK, I found CEAPPMGR.exe, and configured it. I did a soft reset, and tried
connecting again - still seems to hang on the Connecting state.

>I am able to connect this device with ActiveSync 4.1 on my home PC (XP
>SP2). I resolved some initial problems by using a Cardbus USB 2.0 instead
[quoted text clipped - 8 lines]
>
> Any help would be appreciated! TIA.

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Chris De Herrera - 28 Dec 2005 19:07 GMT

Hi,
Did you allow all ActiveSync components to bypass the firewall?

See http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

"If you are using a software firewall on your PC, you need to allow
ActiveSync to use TCP/IP. ActiveSync uses the programs WCESCOMM.EXE,
WCESMGR.EXE, RAPIMGR.EXE, and CEAPPMGR.EXE and TCP/IP ports 990 (RAPI), 999
(Status), 5678 (Legacy Replication), 5679 (Legacy Replication), 5721
(Desktop Passthrough), and 26675 (AirSync). Also, ActiveSync uses
169.254.2.1 for your PC and 169.254.2.2 for your Windows Mobile 5.0 device.
When you install ActiveSync 4.0 on Windows XP, Service Pack 2 and Windows
Server 2003 it should configure the firewall exceptions for ActiveSync
automatically for you."

Also, since this is a more complex setup, you may want to take a look at the
ActiveSync 4.x Connection Flow FAQ -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-connection.htm

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ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

> OK, I found CEAPPMGR.exe, and configured it. I did a soft reset, and tried
> connecting again - still seems to hang on the Connecting state.
[quoted text clipped - 12 lines]
>>
>> Any help would be appreciated! TIA.

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Rick Spiewak - 30 Dec 2005 15:15 GMT

I think the firewall (Zone Labs) *should* be open - instead of opening
ports, I put the network into the Trusted zone. The settings there are to
exclude, rather than include, ports. But I still have the same results (or
lack thereof).

USBView does show the device, and I've set the network connection to show
itself - which it does, as connected at 10Mbps.

wcesmgr.log apparently only updates when ActiveSync closes. The previous
entry was:

**** ActiveSync (4.1.4841 RETAIL) started, Cmd line: '/show'
12/30/2005 10:03:09.490 **************** Logging Started ****************
12/30/2005 10:03:09.490 Process C:\Program Files\Microsoft
ActiveSync\WCESMgr.exe p(2776)
12/30/2005 10:03:09.490 ActiveSync second instance started, Cmd line:
'/show'
12/30/2005 10:03:09.490 ActiveSync second instance exiting
12/30/2005 10:03:09.490 **************** Logging Stopped ****************

WDCESLog.log latest entries are:
12/30/2005 08:57:35.984 **************** Logging Started ****************
12/30/2005 08:57:35.984 Process C:\PROGRA~1\MICROS~3\rapimgr.exe p(2860)
12/30/2005 08:57:35.984 p(2860) t(2900) RAPIMgr -> Enabling RAPIMgr process
for SessionID: 0, ProcessID: 2860 - rapimgr.cpp(1909)
12/30/2005 09:35:01.673 **************** Logging Started ****************
12/30/2005 09:35:01.673 Process C:\Program Files\Microsoft
ActiveSync\WCESMgr.exe p(2504)

outstore.log has no entries for today.

WCESCOMM.LOG shows:
12/30/2005 08:57:23.075 - Windows CE Services (4.1.0) Communication Logging.
12/30/2005 08:57:23.075 - IrUtil: IrDA socket cannot be created, error code
10093.
12/30/2005 08:57:23.075 - Windows CE Services Communication started.
12/30/2005 08:57:38.647 - Started desktop passthru TCP2UDP component
12/30/2005 08:57:38.647 - Connection: Prep for a new socket connection.
12/30/2005 08:58:08.641 - Desktop Locked.
12/30/2005 09:06:57.110 - Desktop unlocked.
12/30/2005 09:22:54.177 - USB RNDIS: Device Arrival notification
12/30/2005 09:25:04.334 - USB RNDIS: Device Removal notification
12/30/2005 09:25:26.285 - USB RNDIS: Device Arrival notification
12/30/2005 09:37:42.244 - USB RNDIS: Device Removal notification
12/30/2005 09:38:09.052 - USB RNDIS: Device Arrival notification
12/30/2005 09:43:26.028 - USB RNDIS: Device Removal notification
12/30/2005 09:44:20.887 - USB RNDIS: Device Arrival notification
12/30/2005 09:49:30.772 - USB RNDIS: Device Removal notification
12/30/2005 09:56:06.091 - USB RNDIS: Device Arrival notification
12/30/2005 10:01:48.133 - USB RNDIS: Device Removal notification
12/30/2005 10:02:54.809 - USB RNDIS: Device Arrival notification

> Hi,
> Did you allow all ActiveSync components to bypass the firewall?
[quoted text clipped - 31 lines]
>>>
>>> Any help would be appreciated! TIA.

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