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Pocket PC Forum / End Users / ActiveSync / March 2006Activesync 4.1 Reliability - Green spin but no action
My Active Sync 4.1.0 (Build 4841) has become unreliable. Often when the device is connected via the USB to the Notebook it will display "Connecting" but no connection will result. Often it will say "Connected" but error out on Synchronizing as it was not really connected. Often powering my Mobile device down and up a few times would get the Active Sync going again. I have most success when Active Sync is seen to allocate an IP address in the Task Bar and you get a "Windows Mobile-based Device #3" connection for "Local Area Connection 6" under Network Connections. But the IP allocation is no guarantee to successful connection however. Been checking out some of the Activesync Logs under C:\Documents and Settings\Administrator\Local Settings\Temp WCESLog.log shows: 03/22/2006 23:19:40.723 p(2612) t(5504) TraceToFile -> ERROR in CRAPISocket::WaitForDataToRecv : hr = 0x80072745 - rapisock.cpp(413) 03/22/2006 23:19:40.723 p(2612) t(5504) TraceToFile -> ERROR in CRAPISocket::ReceiveBufferNoDecrypt : hr = 0x80072745 - rapisock.cpp(498) 03/22/2006 23:19:40.723 p(2612) t(5504) TraceToFile -> ERROR in CRAPISocket::ReceiveBuffer : hr = 0x80072745 - rapisock.cpp(690) 03/22/2006 23:19:40.723 p(2612) t(5504) TraceToFile -> ERROR in CRAPIPacket::ReadPacket : hr = 0x80072745 - rapiconnection.cpp(620) 03/22/2006 23:19:40.723 p(2612) t(5504) TraceToFile -> ERROR in CRAPIDevicePrivate::HandlePackets : hr = 0x80072745 - RAPIDevicePriv.cpp(443) 03/22/2006 23:19:40.723 p(2612) t(5504) TraceToFile -> ERROR in CRAPIDevicePrivate::DeviceThread : hr = 0x80072745 - RAPIDevicePriv.cpp(663) WCESCOMM.LOG shows: 03/20/2006 20:37:22.719 - IrUtil: IrDA socket cannot be created, error code 10047. 03/20/2006 20:37:22.719 - End scan for serial devices. 03/20/2006 20:37:22.799 - USB RNDIS: Device Removal notification 03/20/2006 23:12:48.393 - USB RNDIS: Device Arrival notification No idea what all this means - I guess it may explain why my Activesync Green Circle keeps spinning and display "Connecting" without joy? Hi Muhith, I am in no way going to help you because I have a similar problem. But I would like to know: 1. What device are you using? 2. Can you set your alarm on and off? I really believe that this is a AS on WM5 fault. I have no proof, but all trails lead here. > My Active Sync 4.1.0 (Build 4841) has become unreliable. Often when the > device is connected via the USB to the Notebook it will display [quoted text clipped - 40 lines] > Green > Circle keeps spinning and display "Connecting" without joy? I do not seem to have issues with the built-in alarm but 3rd part alarms are another story as they will not sound when the device is in sleep mode, defeating the purpose of the alarm which only activates when the device is switched on next. > Hi Muhith, > [quoted text clipped - 52 lines] > > Green > > Circle keeps spinning and display "Connecting" without joy? Hi, Do you have a software firewall installed? It looks like something is blocking ActiveSync from making the connection.  SignatureChris De Herrera http://www.pocketpcfaq.com http://www.tabletpctalk.com http://www.pocketpctalk.com http://www.mobilitytalk.com ActiveSync 4.x Troubleshooting Guide - http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm > My Active Sync 4.1.0 (Build 4841) has become unreliable. Often when the > device is connected via the USB to the Notebook it will display [quoted text clipped - 40 lines] > Green > Circle keeps spinning and display "Connecting" without joy? I am using the i-mate K-JAM ala QTEK 9100 running the latest ROM updates and Windows Mobile 5.0. I am using running Norton Internet Security 2005 but disabling this momentarily does not appear to make a difference. > Hi, > Do you have a software firewall installed? It looks like something is [quoted text clipped - 44 lines] > > Green > > Circle keeps spinning and display "Connecting" without joy? I'd uninstall Internet Security completely and try it (get rid of firewall, virus protected, anything). I use an iMate KJam and it works fine with AS 4.1 and Windows XPSP2, generally. Something non-standard is in your way and Norton is the king of that hill. Paul T. >I am using the i-mate K-JAM ala QTEK 9100 running the latest ROM updates >and [quoted text clipped - 53 lines] >> > Green >> > Circle keeps spinning and display "Connecting" without joy? I have a problem too... My C600 used to work fine with Activesync 4.1. Until one day when it failed working, it froze and I had to hard reset it. Still it wouldn't work. It would remain stuck on "Looking for changes". I tried just about anything. I thought it was due to Norton Antivirus 2006. I formatted my PC, reinstalled Windows XP Professional with SP2 + all updates from Windows Update site. I did not install any firewall or antivirus and also I disabled the Windows Firewall. Still I cannot synchronize. This time I get "No partnerships. Not connected" although the Activesync icon is green as if connected. I cannot browse my device, I cannot do anything. And all this happens on a fresh install of Win Xp and on a factory-default SPV C600. This in unbelievable. I also get the following error in my Activesync log: 03/31/2006 23:01:28.640 - IrUtil: IrDA socket cannot be created, error code 10047. I cannot synchronize at all... even if I reinstall a thousand times... Any solutions? |
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