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Pocket PC Forum / End Users / ActiveSync / March 2006Error: Support Code: 85010014
I get this error, it is 85010014 and not 85010004, when I try to sync Outlook 2003 on a XP/Tablet PC 2005 edition to HP iPAQ HX2795 running WM 5.0 through ActiveSync 4.0. Actually the trouble started with upgrading to AS 4.1. That didn't work as my PPC was not detected by AS 4.1. So restored to previous state. Then I get this error. The Microsoft docs say, this may be due to clash on TCP/IP. I do have Norton Antivirus, which is set to allow evertything from ActiveSync. I also manage my home network using Network Magic. Suspecting it, I tried after uninstalling it, but in vain. Now I have ActiveSync 4.1 installed on a XP/Home computer, which also has Network Magic installed, and synced my PPC with it as a new device. That is working fine at least for the past two days. How can I restore Synching on my Tablet PC? I tried deleteting the device also. That was not useful. ThanQ... Hi, There are multiple possible causes for the 85010014 errors. See http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm for a list.  SignatureChris De Herrera http://www.pocketpcfaq.com http://www.tabletpctalk.com http://www.pocketpctalk.com http://www.mobilitytalk.com ActiveSync 4.x Troubleshooting Guide - http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm >I get this error, it is 85010014 and not 85010004, when I try to sync >Outlook 2003 on a XP/Tablet PC 2005 edition to HP iPAQ HX2795 running WM [quoted text clipped - 17 lines] > > ThanQ... Thanks. Thes tips in this doc were useful and I could restore the active sync connection between my tablet pc and the pocket pc. But still upgrading to AS 4.0, the pocket pc was not recognized though the windows gets it as new device and installes the drivers. What else is wrong? ThanQ... > Hi, > There are multiple possible causes for the 85010014 errors. See [quoted text clipped - 21 lines] > > > > ThanQ... Hi, ActiveSync 4.1 supersedes 4.0. The way ActiveSync works is that each device requires a new driver when it is connected. So you will see the installation of the driver. SignatureChris De Herrera http://www.pocketpcfaq.com http://www.tabletpctalk.com http://www.pocketpctalk.com http://www.mobilitytalk.com ActiveSync 4.x Troubleshooting Guide - http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm > Thanks. Thes tips in this doc were useful and I could restore the active > sync connection between my tablet pc and the pocket pc. [quoted text clipped - 36 lines] >> > >> > ThanQ... But why my device is not recognized on upgrading to 4.1 after synching earlier with 4.0? On another machine, I have started synching after upgrading to 4.1 and it is working fine. The current situation is: 1. On Tablet PC: I was synching with AS4.0 earlier. But on upgrading to 4.1, my iPAQ was not recognized. So I restored to pre-upgrade state and now it is synching with AS4.0. 2. On XP/Prof: I have never synched earlier. So first installed AS4.1 and then attahced my iPAQ. It was recognized. After synching with cradle once, now I synch using IR. It is working fine. Any tips or explanations? ThanQ... > Hi, > ActiveSync 4.1 supersedes 4.0. The way ActiveSync works is that each device [quoted text clipped - 41 lines] > >> > > >> > ThanQ... Hi, I do not know why it won't sync with 4.1. It should if you installed 4.1 as the local administrator. SignatureChris De Herrera http://www.pocketpcfaq.com http://www.tabletpctalk.com http://www.pocketpctalk.com http://www.mobilitytalk.com ActiveSync 4.x Troubleshooting Guide - http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm > But why my device is not recognized on upgrading to 4.1 after synching > earlier with 4.0? On another machine, I have started synching after [quoted text clipped - 67 lines] >> >> > >> >> > ThanQ... As I mentioned earlier: Synching with XP/Tablet PC 2005 version. Any problems reported on this? ThanQ... > Hi, > I do not know why it won't sync with 4.1. It should if you installed 4.1 as [quoted text clipped - 71 lines] > >> >> > > >> >> > ThanQ... Try making Outlook not avalaible from add / remove program and make the same reavalaible (do note you might require the Office disk for the disk ) SignatureWith Regards Raul Thomas >I get this error, it is 85010014 and not 85010004, when I try to sync >Outlook 2003 on a XP/Tablet PC 2005 edition to HP iPAQ HX2795 running WM [quoted text clipped - 17 lines] > > ThanQ... |
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