WMP10 message "No device has been detected..."

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Alexs - 28 Mar 2006 16:31 GMT

I use:
Mobile device Qtek 8310 (sartphone) with Windows Mobile 5.0,
ActiveSync 4.1,
1GB storage card, The storage card works, I can copy files.
USB connection,
Windows 2003 Server SP1.
Windows Media Player 10,
I logged as Administrator.

I get message in ActiveSync: "To sync media, you must set up a partnership
with a 32MB or larger storage card. In Win Media Player, click the Sync tab,
select the storage card, and click Setup Sync." The WMP's Device Setup Wizard
does not appear, instead I see "No device has been detected. Press F5 to
refresh the Player." on the Sync tab.
I see Display, Speakers, CD-RW, but no my device on Devices tab (WMP).

All other information types (Contacts, Calendar, etc) sychronize fine.

Reply to this Message

Raj Pillai - 28 Mar 2006 20:28 GMT

Hi,

See if this helps solve your problem -
http://support.microsoft.com/?kbid=901055

Signature

Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj

>I use:
> Mobile device Qtek 8310 (sartphone) with Windows Mobile 5.0,
[quoted text clipped - 15 lines]
>
> All other information types (Contacts, Calendar, etc) sychronize fine.

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Beverly Howard [Ms-MVP/MobileDev] - 29 Mar 2006 01:30 GMT

In addition, most users have found that it is much easier, faster and
trouble free to sync WM content directly to your storage card using a
card reader rather than the activesync connection.

Beverly Howard [MS MVP-Mobile Devices]

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Alexs - 29 Mar 2006 12:03 GMT

I can copy all media files directly to storage card even without card reader.
I see all folders and files of Qtek1030 in Windows Explorer on PC (when
ActiveSync loaded). I can play them without any problems.
But using Sync is more easy than copy, I think... but now not sure :)

> In addition, most users have found that it is much easier, faster and
> trouble free to sync WM content directly to your storage card using a
> card reader rather than the activesync connection.
>
> Beverly Howard [MS MVP-Mobile Devices]

Reply to this Message

Beverly Howard [Ms-MVP/MobileDev] - 29 Mar 2006 14:09 GMT

>> But using Sync is more easy than copy, I think... but now not sure :) <<

1 - card readers are cheap... normally around $15 but often cheaper,
sometimes free

2 - card readers transfer files to and from memory cards _many_ times
faster than activesync

3 - there are known problems transferring large files using activesync

4 - WMP "sees" memory cards as "sync devices" and _syncs_ media content
directly to these cards... I wasn't referring to "copying"

Get a card reader... using activesync to access a ppc's memory card is
simply generating unnecessary time, effort and pain.

Beverly Howard [MS MVP-Mobile Devices]

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Alexs - 29 Mar 2006 11:32 GMT

Dear Raj Pillai, thank you for support!

The problem is that I'm using Windows 2003 Server SP1 and I cannot
install/uninstall WMP10 (Install AS4.1 -> Uninstall WMP10 -> Install AS4.1 ->
Install WMP10 -> Repair AS4.1) WMP10 is not indicated in AddRemove Programs
list.

A guy from myQtek support wrote: "you need to download the latest Windows
Media Player 10 from Microsoft.com and re-installl it. After that you must
uninstall ActiveSync 4.1 and then install it again. Itґs very important that
you disable every PC security software before you install ActiveSync again."

Maybe I need special WM10 for Windows 2003 Server? Windows 2003 Server
indicated in the list of compatible OS (see readme.doc provided with
ActiveSync).
Any suggestions, please....

> Hi,
>
[quoted text clipped - 20 lines]
> >
> > All other information types (Contacts, Calendar, etc) sychronize fine.

Reply to this Message

Raj Pillai - 29 Mar 2006 19:37 GMT

Hi,

Did you try the resolution in the previous KB article? It doesn't need you
to reinstall WMP10. It instructs you to repair the AS 4.1 installation.

Signature

Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj

> Dear Raj Pillai, thank you for support!
>
[quoted text clipped - 43 lines]
>> >
>> > All other information types (Contacts, Calendar, etc) sychronize fine.

Reply to this Message

Alexs - 30 Mar 2006 09:16 GMT

Dear Raj,
I never reinstalled WMP10, because:
1. I have no WMP10 for Windows Server 2003 Service Pack 1.
2. WMP10 is not listed in Add/Remove Program list.
I think, WMP10 could not be installed/uninstalles as seperate allpication on
Windows Server 2003. (the version of my wmp.dll is 10.10.0.3700)

I reinstalled AS4.1 many times. It's not helpful.

Kind regards,
Alex

> Hi,
>
[quoted text clipped - 48 lines]
> >> >
> >> > All other information types (Contacts, Calendar, etc) sychronize fine.

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mandy - 29 Mar 2006 11:57 GMT

hi its not about the device, the device is detected it wont sync any songs
onto the device as theres an error with the media player code no 80045006

Signature

mandy allen

> Hi,
>
[quoted text clipped - 20 lines]
> >
> > All other information types (Contacts, Calendar, etc) sychronize fine.

Reply to this Message

Raj Pillai - 29 Mar 2006 19:44 GMT

Hi,

Have you tried checking if this error appears if you were to sync one of the
songs to your main memory?

Other options you can consider to troubleshoot the error is explained here -
http://www.microsoft.com/windows/windowsmedia/mp10/errors.aspx

Signature

Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj

> hi its not about the device, the device is detected it wont sync any songs
> onto the device as theres an error with the media player code no 80045006
[quoted text clipped - 25 lines]
>> >
>> > All other information types (Contacts, Calendar, etc) sychronize fine.

Reply to this Message