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Pocket PC Forum / End Users / ActiveSync / May 2008rapimgr.exe
would so appreciate help. a process called rapimgr.exe takes up %100 of my cpu. A quick internet check reveals that this process is associated with activesync. Sure enough when, in desperation, i uninstalled activesync the problem went away. As soon as i reinstalled it, it came back. This happens continously regardless of whether or not my Ipaq is connected. It severely slows down my laptop and often causes windows to crash altogether. I don't know what to do. I have a feeling this may have something to do with my McAfee software though i have set it to always allow anything even remotely related to this product. Does anyone have a suggestion? A quick internet search found numerous users with this problem but no solutions. Did you notice that you told us *nothing* about your system? Not what type of device it is, what version of the OS is on the PC, what type of PC, how you connect to the PC for ActiveSync, etc. The process is always running on a PC that has ActiveSync on it, but it should only be using CPU cycles when the device is connected, in most cases. The only exception I can think of is if you have installed some after-market application which does some operation with the mobile device external to what ActiveSync does itself. It might be a program that automatically copies one or more files to or from the device, etc. If you're absolutely sure that this is not the case, then my best guess is that you have connected a cable to the PC from a device type that makes AS think that your mobile device is connected. What port connections have you enabled in the Options for AS? Serial port, maybe? Something plugged into that serial port? Paul T. > would so appreciate help. > a process called rapimgr.exe takes up %100 of my cpu. A quick internet [quoted text clipped - 14 lines] > problem > but no solutions. I'm having the same problem (AS is using 49% CPU in task manager, which translates to 100% cpu of one of the cores in the X2). Here's some details: - Outlook 2003 SP1 - Never had AS installed on this system before (new computer reload) - AS version 4.2 - ipaq hx4700 with windows mobile 2003 SE ver 4.21.1088 build 15045.2.6.0 - Computer is a AMD X2 4400+ custom built with 4gb ram (3gb identified in windows) so it's a dual processor. DFI CFX3200-DR MB for USB, with ATI x1900 video card. - cable for computer connection is USB. Serial is disabled in AS config. There is no other third party software that does firewall (just MS one with XP SP2 which is turned off BTW), or even Antivirus. There is no software in the desktop config of AS. The pocketpc has apps installed, but those were from my old computer and so just reside on the pocketpc now. They were installed with AS 3.8 never had a problem (there was no rapimgr.exe with AS 3.8) Any further ideas? Need any other info, feel free to ask :) David Troesch > Did you notice that you told us *nothing* about your system? Not what type > of device it is, what version of the OS is on the PC, what type of PC, how [quoted text clipped - 13 lines] > > Paul T. >> a process called rapimgr.exe takes up %100 of my cpu. This happens when the device is *not* connected, correct? I can't explain it. You could try disconnecting all USB peripherals from the computer, I suppose. Paul T. > I'm having the same problem (AS is using 49% CPU in task manager, which > translates to 100% cpu of one of the cores in the X2). Here's some [quoted text clipped - 39 lines] > >>> a process called rapimgr.exe takes up %100 of my cpu. sorry about the lack of details. i dont really know enough about these things to know what info would be relevant. i have an ipaq and a dell inspiron. i should add that a) i have no software that didnt come with the ipaq b)i never used to have this problem and c) i am using a laptop and absolutely nothing is connected to it. > This happens when the device is *not* connected, correct? I can't explain > it. You could try disconnecting all USB peripherals from the computer, I [quoted text clipped - 45 lines] > > > >>> a process called rapimgr.exe takes up %100 of my cpu. It happens after a reboot with no PDA connected. Unplugging all the USB devices doesn't make sense to me, as the USB bus should keep each of the devices independant. I'm wondering if it's a problem with the AMD X2, and multi-processor. Maybe the manager is unable to allocate the resources correctly to a single CPU, and goes into a loop trying to do so? I'm willing to work with any of the MS devs on this to narrow the problem down, but otherwise I'll just have to downgrade to AS 3.8. Thanks, David Troesch > This happens when the device is *not* connected, correct? I can't explain > it. You could try disconnecting all USB peripherals from the computer, I > suppose. > > Paul T. There's about zero chance that you'll find any actual dev. guys joining this particular thread. You can call MS for support, pay the money, and you might eventually get some help, but that's the only way that you can be relatively sure of getting the problem in front of the dev. team. Please actually try the USB thing. Paul T. > It happens after a reboot with no PDA connected. > [quoted text clipped - 16 lines] >> >> Paul T. If you are up for it, you can also try the steps at http://BevHoward.com/ASync.htm#RAPI but they are far from perfect. fwiw, I gave up and went back to 2003se Among other things, windows media player on the desktop relaunches activesync and rapimger and I found that since I used wmp, I was contstantly having to execute my killwcescomm batch file to regain reasonable use of my computer... got to the point where when it dawned that things were slow, I would run it without even looking to see if async had restarted. Beverly Howard [MS MVP-Mobile Devices] > If you are up for it, you can also try the steps at > http://BevHoward.com/ASync.htm#RAPI but they are far from perfect. > > fwiw, I gave up and went back to 2003se I was basically doing that manually already (don't have to end wcescomm.exe because that doesn't spike CPU usage) :) As a FYI I don't even notice the performance decrease with the AMD X2, I'm really liking this system. I've had several things that started looping, and I've never felt the slowdown (just upgraded from a P4 1.6GHz and there's a BIG difference :) The processor seems to have so much raw power with it's multi-processing that anything that starts to have problems just happens on the one core and the other core keeps the system peppy. > Among other things, windows media player on the desktop relaunches > activesync and rapimger and I found that since I used wmp, I was > contstantly having to execute my killwcescomm batch file to regain > reasonable use of my computer... got to the point where when it dawned > that things were slow, I would run it without even looking to see if > async had restarted. I forgot about that, I do have Media player 11 Beta for XP, I wonder if it's the problem. I wonder if anyone is having the problem with Media player 10. I think I'll probably just downgrade to AS 3.8 and go from there. Less headache :) Thanks Beverly David Troesch > I forgot about that, I do have Media player 11 Beta for XP, I wonder if > it's the problem. I wonder if anyone is having the problem with Media > player 10. Hmm. I am having the same problem with rapimgr.exe using 100% CPU. I have a 2.6Ghz single core laptop w/ 1.5 GB RAM WinXP Home SP2 and ActivSync 4.2.0 (Build 4876). rapimgr.exe runs on startup whether I have any USB plugged in or not. I haven't sync'd for about a dozen reboots either (nobody probably cares about that one). But I DO have WMP11 Beta! It sounds like this isn't the culprit however because I'd guess that Noni isn't running WMP11 Beta given that he/she has an apparently stock Dell Inspiron. Each time I reboot, I stop the rapimgr.exe process with the Windows Task Manager and haven't had any problems yet. In fact, just in the process of getting my ActivSync version for this post, I had to start ActivSync... and I look in Windows Task Manager now only to find rapimgr.exe using 0% CPU and 5,788 K Mem Usage! so you're on good behavior now, are ya? So the temporary fix seems to be to kill the process but surely there must be something better. -Stiffler I had the same problem and I noticed it after I upgraded to Windows Media Player Version 11 (11.0.5721.5145). However, I also remembered blocking connection to the internet when configuring the firewall (because I didn't know why activesync needed to connect to the internet and still don't know why), so I put it on the list of "allowed" programs that could connect to the internet. I think rebooted and the problem went away. Rapimgr.exe still runs but it takes very little from the cpu now. That's my experience. Good luck! >I had the same problem and I noticed it after I upgraded to Windows Media >Player Version 11 (11.0.5721.5145). The same problem as what??  Signatureregards, |\ /| | \/ |@rk \../ \/os |
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