Hi,
Did the users first sync with ActiveSync and Outlook and then switch to
synchronizing with Exchange 2003? Have you tried unchecking the option to
sync contacts, sync and then set it back up again?

Signature
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com
ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
> Hi there
>
[quoted text clipped - 3 lines]
>
> Please can someone advice?