ActiveSync - Cannot Send to Internal Users

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Scallica - 18 Jul 2008 22:03 GMT

Hello,

I setup ActiveSync with a Windows Mobile device and an iPhone. I can receive
all of my mail and send to external receipients from both devices. However,
I cannot send to an internal user from either device. The message is added
to my Sent Items, but never delivered to the receipent. On the server, under
message tracking, there is an error that says "Advanced Queue failed to
Deliver Message".

Any thoughts or suggestions?

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Chris De Herrera - 22 Jul 2008 00:48 GMT

Hi,
So is the name of the e-mail recipeient their full e-mail address? Did you
check with the network administrator regarding the issue?

Does it work correctly if you only use a Windows Mobile device?

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Chris De Herrera
http://www.pocketpcfaq.com
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> Hello,
>
[quoted text clipped - 6 lines]
>
> Any thoughts or suggestions?

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Scallica - 22 Jul 2008 20:40 GMT

We discovered that GFI MailEssentials was causing the issue. We upgraded to
the latest build of MailEssentials and this solved this issue.

> Hi,
> So is the name of the e-mail recipeient their full e-mail address? Did
[quoted text clipped - 12 lines]
>>
>> Any thoughts or suggestions?

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Chris De Herrera - 23 Jul 2008 15:59 GMT

Thanks for the update. What version caused the issue?

Signature

Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

> We discovered that GFI MailEssentials was causing the issue. We upgraded
> to the latest build of MailEssentials and this solved this issue.
[quoted text clipped - 15 lines]
>>>
>>> Any thoughts or suggestions?

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