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Pocket PC Forum / End Users / ActiveSync / July 2008

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Error code 85010017

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jss - 22 Jul 2008 18:58 GMT
Desktop synchronization cannot be completed. Reduce your mailbox size by
deleting some items and folders and try again.

Support Code:85010017

But I'm not syncing email.
Chris De Herrera - 22 Jul 2008 21:36 GMT
Hi
What are you synchronizing? All Calendar, Contacts and Tasks are stored in
the same PST file.   What is the size of the file?

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Chris De Herrera
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> Desktop synchronization cannot be completed. Reduce your mailbox size by
> deleting some items and folders and try again.
>
> Support Code:85010017
>
> But I'm not syncing email.
jss - 23 Jul 2008 15:07 GMT
I think I was on my laptop and the pst file is about 1.5 GB. I had success
before and after getting the error.

John
> Hi
> What are you synchronizing? All Calendar, Contacts and Tasks are stored in
[quoted text clipped - 6 lines]
>>
>> But I'm not syncing email.
Chris De Herrera - 23 Jul 2008 15:49 GMT
Hi,
Does it work now?

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Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

>I think I was on my laptop and the pst file is about 1.5 GB. I had success
>before and after getting the error.
[quoted text clipped - 10 lines]
>>>
>>> But I'm not syncing email.
jss - 23 Jul 2008 15:59 GMT
Just quit again at home with much smaller pst file. Found this link:

http://forums.microsoft.com/windowsmobile/showpost.aspx?postid=2041075&siteid=65
&sb=0&d=1&at=7&ft=11&tf=0&pageid=1


Which says basically, backup your pst, start fresh, restore pst. And do
again tomorrow. Or maybe try some other tricks, but basically do it tomorrow
again.

This is like the old windows joke about taking the engine out of the car and
putting it back in.

Someone should be very ashamed of 6.1

> Hi,
> Does it work now?
[quoted text clipped - 13 lines]
>>>>
>>>> But I'm not syncing email.
jss - 23 Jul 2008 16:16 GMT
ActiveSync has too many errors to keep track of. 86000107  seems to relate
to syncing 2 pcs.

If we'd only do a hard reset every morning, most of these problems would go
away!

> Just quit again at home with much smaller pst file. Found this link:
>
[quoted text clipped - 26 lines]
>>>>>
>>>>> But I'm not syncing email.
 
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