Hi,
Do you have Exchange ActiveSync setup? If so do you have Exchange 2003 SP2
or 2007? This is required to use the GAL.

Signature
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com
>I have a Motorola Q9h that is running active synch and when I try to type a
>message to someone in the GAL the name is not being resolved. Any ideas
>out there?