Strange WMP 10 sync error

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Brian G - 05 Nov 2004 01:23 GMT

When I am trying to sync some songs in wma format from WinXP with WMP 10
with my Axim X30 upgraded to include WMP 10 I get this error message:
"Error: Windows Media Player cannot play the protected file because the
required security upgrade is not available for download."

what da hell does this mean?

thanks, Brian

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Neil Smith [MVP Digital Media] - 05 Nov 2004 11:39 GMT

I've never seen that error (but then I don't use DRM files, they are
the spawn of satan). Did you see an error number with that message ?
Sometimes the error number is easier to search for.

Maybe some of these pages will help :
http://go.microsoft.com/fwlink/?LinkId=34740

Try to see if you need to update your DRM component : WM DRM Update
http://services.wmdrm.windowsmedia.com/indivsite/update/indivit3.htm

If you did get an actual error number with that message (you should
have) take a look on here, see if it's listed for a better explanation
http://www.microsoft.com/windows/windowsmedia/mp10/errors.aspx

HTH
Cheers - Neil

>When I am trying to sync some songs in wma format from WinXP with WMP 10
>with my Axim X30 upgraded to include WMP 10 I get this error message:
[quoted text clipped - 4 lines]
>
>thanks, Brian

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Brian G - 05 Nov 2004 13:41 GMT

Hi Neil, thanks for your try but it didn't help and there is no error code.
i quoted the message exactly as it appears and applied that DRM update.

Brian

> I've never seen that error (but then I don't use DRM files, they are
> the spawn of satan). Did you see an error number with that message ?
[quoted text clipped - 21 lines]
>>
>>thanks, Brian

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