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Pocket PC Forum / End Users / SmartPhones / June 2005

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Microsoft Outlook/Outlook Mobile Edition Problem

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Perry Rufus - 30 Jun 2005 17:37 GMT
I have an XDAIIi Pocket PC/Mobile Phone with Windows Mobile 2003.  On my
office PC I have Outlook 2003 (SP1).
Using ActiveSync, some 1,500 contact details with 4,000 telephone numbers
have been transferred to the mobile edition of Outlook on the XDA each with a
country code.
There is an auto-dial facility on the XDA that allows me to telephone
contacts by tapping on the relevant telephone number in the contact’s record.
However if I am in the UK, the Country/Region code is not required and when
the number is dialled automatically by this facility the telephone network
will not complete the connection stating “the number is not recognised”.  
This means the facility is useless for dialling UK telephone numbers whilst
in the UK.
Does this mean that Microsoft’s two editions of Outlook are incompatible in
this respect?
Is there a way round the problem or am I destined to dial each number
manually?
William Hart - 30 Jun 2005 21:51 GMT
>I have an XDAIIi Pocket PC/Mobile Phone with Windows Mobile 2003.  On my
> office PC I have Outlook 2003 (SP1).
[quoted text clipped - 17 lines]
> Is there a way round the problem or am I destined to dial each number
> manually?

You need to drop the leading zero from the UK numbers (and possibly other
countries too). So, UK number 020-8222-1234 would be stored as
+44(20)82221234 and 01234-567890 would be represented as +44(1234)567890.
This format will dial the correct UK number from anywhere in the world
(including the UK).

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WH

Steph Peters - 30 Jun 2005 21:57 GMT
>I have an XDAIIi Pocket PC/Mobile Phone with Windows Mobile 2003.  On my
>office PC I have Outlook 2003 (SP1).
[quoted text clipped - 8 lines]
>This means the facility is useless for dialling UK telephone numbers whilst
>in the UK.
Mobiles in the UK will dial UK numbers correctly if they are in the form +44
(local number without 0).  Note that the start must be a + sign, 00 will not
work.  Similarly for using a number in any other country while in that
country, the number needs to be + followed by the country code.
--
Character develops itself in the stream of life.
Goethe
Steph Peters delete invalid from incm@sandbenders.demon.co.uk.invalid
Tatting, lace & stitching page <http://www.sandbenders.demon.co.uk/index.htm>
 
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