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Pocket PC Forum / End Users / SmartPhones / February 2006

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Dialing local numbers imported from Outlook 2003 via ActiveSync 4.1 (Windows Mobile 5)

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John - 22 Feb 2006 01:36 GMT
Phone numbers in Outlook 2003 are entered in the correct international
format, e.g +44 (020) 71234567 for a fictitious London number. Outlook
will use dialing rules correctly to omit all except the necessary
parts of the number.

When imported into WM 5 as contacts, the +44 (020) etc formatting
comes with the number but the phone dialer then literally dials all of
it, including it seems the + and the country code and maybe the () as
well!!! This fails to connect.

At the moment I am having to edit the entries manually to remove the
+44 (020).

Is there a way to get these numbers from Outlook 2003 to WM 5 contacts
and have the phone dialer dial the number in the correct way?

Thanks
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Helio Diamant - MS-MVP/Mobile Devices - 22 Feb 2006 08:38 GMT
In most cases, the GSM network will not understand the zero before the 20 in
020.

The correct international format is +44 (20) 71234567

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Helio Diamant
MS-MVP/Mobile Devices
www.pocketpcfreak.com

> Phone numbers in Outlook 2003 are entered in the correct international
> format, e.g +44 (020) 71234567 for a fictitious London number. Outlook
[quoted text clipped - 17 lines]
> This is an antispam address.
> Please replace effluent with archway.
John - 22 Feb 2006 12:50 GMT
>In most cases, the GSM network will not understand the zero before the 20 in
>020.
>
>The correct international format is +44 (20) 71234567

Thank you - you are correct; all the stuff I wrote about the + and ()
was my mistake - it is the leading zero, removal of which fixes the
problem.

What I dont understand is why outlook tolerates the leading zeros
without error!!

John
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Helio Diamant - MS-MVP/Mobile Devices - 22 Feb 2006 14:32 GMT
There are some countries in which the zero is accepted as part of databases
used in computers. There you will see the numbers as you have written or
sometimes even as +44 (0) 20 71234567.

All is good as long as this is a computer, you have defined the right
dialing location rules, and the dialing is being done through a landline.

At the moment you get GSM in the loop, it gets all mixed, since GSM has its
own intelligence for understanding the number, and they have defined the
international +country (city) number standard as their standard.

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Helio Diamant
MS-MVP/Mobile Devices
www.pocketpcfreak.com

>>In most cases, the GSM network will not understand the zero before the 20
>>in
[quoted text clipped - 14 lines]
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John - 23 Feb 2006 00:17 GMT
I see - I had not realised that the standards for GSM and for
landlines were different!

>There are some countries in which the zero is accepted as part of databases
>used in computers. There you will see the numbers as you have written or
[quoted text clipped - 6 lines]
>own intelligence for understanding the number, and they have defined the
>international +country (city) number standard as their standard.
***IMPORTANT***
Please do not reply to effluent@blueyonder.co.uk
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Please replace effluent with archway.
Helio Diamant - MS-MVP/Mobile Devices - 27 Feb 2006 11:18 GMT
The point is: the standard for GSM is only one, while there are different
local standards for landlines, which only depend on computer setup, since
the landline just gets whatever you dial and doesn't try to do tricks with
it.

GSM had to find some solution for making dialing easy when you are roaming,
and thus decided to define the standard as part of the network intelligence
and independent of the dialing device.

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Helio Diamant
MS-MVP/Mobile Devices
www.pocketpcfreak.com

>I see - I had not realised that the standards for GSM and for
> landlines were different!
[quoted text clipped - 15 lines]
> This is an antispam address.
> Please replace effluent with archway.
 
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