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Pocket PC Forum / End Users / SmartPhones / August 2006

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8125 activesync problem

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SCOTT@THEDEARINGS.COM - 29 Aug 2006 01:35 GMT
I recently bought a cingular 8125 pda phone and could not get it to
sync.  i have xp pro sp 2, office 2003, active sync 4.2.  the error i
get is - the sync could not be completed, if this error persists delete
the mobile device and recconnect. support code 80004005. - the device
connects (i am trying to sync calendar and contacts only), ck. marks
appear next to calendar and contacts and then the error happens just as
the sync is starting. I have uninstalled norton and all other antivirus
software and turned off all firewall apps.  i have uninstalled outlook
2003 and used outlook 2002 provided on the disc, as well as the
activesync 4.1 on the disc.  I returned the phone within the 30 days
just to make sure it was not the phone.
The first time i tried to sync the new phone it sync'd perfectly and
then has not worked ever since.  I now get the same error as
before..... Please any help would be greatly appreciated.
TIA

Scott
Clinton Fitch, MVP-Mobile Devices - 29 Aug 2006 03:44 GMT
Hello,

Usually this indicates a problem with your PST file in Outlook.

Visit this site:  http://www.cewindows.net/faqs/unresolveditems.htm and
follow the instructions on fixing errors in your PST file.

Once this is completed then attempt to sync again.

Regards,

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Clinton Fitch, MVP-Mobile Devices
Clinton Fitch (Dot) Com!
http://www.clintonfitch.com

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>I recently bought a cingular 8125 pda phone and could not get it to
> sync.  i have xp pro sp 2, office 2003, active sync 4.2.  the error i
[quoted text clipped - 13 lines]
>
> Scott
fwd_toy - 29 Aug 2006 11:53 GMT
sorry, no luck there.  It did find errors, but "only minor
inconsistancies were found, repairing the file is optional."
fwd_toy - 30 Aug 2006 13:01 GMT
> sorry, no luck there.  It did find errors, but "only minor
> inconsistancies were found, repairing the file is optional."  After
fixing the errorsI tried again after rebooting, but no luck. Thanks
again for the information.
 
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