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Pocket PC Forum / End Users / SmartPhones / February 2007

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Using Direct Push in GPRS/Edge and missed call

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Andre.Debilloez@gmail.com - 22 Feb 2007 18:17 GMT
Hello,

Have you noticed that when you are using Direct Push under GPRS/EDGE
(not 3G!!!) you have a lot of missed call ?

This seems to be related to 2 factors:

* GPRS/Edge connection cannot be actif during a voice call (in
opposite to UMTS/3G)
*Direct Push with a lot of mail is frequently communicating in data
stream and an incoming voice call cannot break the data connection so
you miss your call. Also it take a little time to repermit voice
incoming after a EAS Sync...

In oposite if you try to place a call this will immediatly suspend
your data connection.

Any clue ?
Todd Allcock - 22 Feb 2007 20:10 GMT
> Hello,
>
> Have you noticed that when you are using Direct Push under GPRS/EDGE
> (not 3G!!!) you have a lot of missed call ?

If you are getting a lot of e-mail, yes.


> This seems to be related to 2 factors:
>
> * GPRS/Edge connection cannot be actif during a voice call (in
> opposite to UMTS/3G)

Yes and no- a call can come in if the connection is active, but not if
data is actively being transferred.  (If you are using push e-mail, the
connection is technically active all of the time, even if not
transferring data.)

> *Direct Push with a lot of mail is frequently communicating in data
> stream and an incoming voice call cannot break the data connection so
> you miss your call.

Correct.  Unless getting your e-mail within 60 seconds of it being sent
is critical to your work or lifestyle you might want to change your sync
setting from "As Items Arrive" to every hour or so.

> Also it take a little time to repermit voice
> incoming after a EAS Sync...
A few seconds, maybe.

> In oposite if you try to place a call this will immediatly suspend
> your data connection.

True- the phone "knows" you want to make a call, so it suspends data
transfers, but if you are actively transferring data when someone calls
you the phone doesn't know an incoming call is coming in and doesn't
suspend the transfer.  
> Any clue ?

You need to decide if you are carring a phone that also gets e-mail, or a
portable e-mail device that can also take calls, and set it up with that
in mind.  If receiving phone calls is more important than instant e-mail,
reduce
the frequency it retrieves e-mail.  If both are critical to you, use a
secondary phone (perhaps a pay-as-you-go one for reduced cost) and set
your primary phone to divert calls "when unavailable" to the secondary
phone.  If your primary phone isn't busy syncing e-mail when a call comes
in, it will ring.  If it is busy with e-mail, the secondary one will ring
instead.

Not an elegant solution, but one that works reliably!
Technical Difficulties - 23 Feb 2007 05:47 GMT
If I'm not mistaken there are hacks (at least in WM5) to shut off Push when
it detects a GPRS/EDGE connection is present.  Of course this will only be
useful if you're in an area that's serviced by 3G.

>> Hello,
>>
[quoted text clipped - 46 lines]
>
> Not an elegant solution, but one that works reliably!
 
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