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Pocket PC Forum / End Users / SmartPhones / August 2004Battery issue
Can anyone explain this? Yesterday, although my battery was full in the morning and I hadn't used my phone since it was in my car, the battery drained out around mid-day (it's a new phone). Maybe this was due to the fact that I installed a trial version of My|Phone and some settings could messed up and didn't let the phone turn off after a phone call maybe. However, when I put the phone back to the cradle and everything was gone of course, the backup battery was showing 100% full. Then why has the phone lost all information if the battery was 100% full? Which phone? There are a number of posibilities, but the most prevalent cause is a button being pressed by the case or other pressure or a stuck button. Others are; An app, such as WMP, running in background Battery/Power settings wrong Some phones turn on when cell is detected... i.e. in a marginal location, where signal comes/goes toggling device on each cycle. Defective device Beverly Howard [MS MVP-Mobile Devices] the phone is i-mate and I clearly understand the reason why this could happen because it never happened before. My big question is the second part: Since this happened, why was the backup battery showng 100% full? I checked it around 30 secs right after I connected it to the cradle and it was already showing messages about very low memory and cannot operate the device unil battery is charged. > Which phone? > [quoted text clipped - 13 lines] > > Beverly Howard [MS MVP-Mobile Devices] >> why was b/u batt level 100% << Really don't know why that would be the case, so it should be posted to imate support. That said, there are several different approaches to "backup battery" which includes both a changable button battery and an internal rechargable battery or capacitor. In most cases the latter does not have a "level" indicator, but I don't know imate... i.e. the i700 has something that keeps ram alive when the batteries are changed, but it does not have a level indicator for this. Next, I personally don't like the Activesync backup... would strongly suggest a "backup to memory card" utility which has the advantage of getting you back in action when mobile. Beverly Howard [MS MVP-Mobile Devices] ...might also check the backup battery level after the unit is fully charged and has been on for a few minutes... battery levels are not constantly updated and will go for a minute or so after you turn the device on before showing the actual state. Beverly Howard [MS MVP-Mobile Devices] Thanks for comments and advice. I certainly won't rely on AS backup any longer. Maybe I'll use it more rarely but I will prefer to use the xBackup provided on i-mate to backup on SD card. If that proves unreliable as well, maybe I will look for 3rd party solution. Thanks again!! > ...might also check the backup battery level after the unit is fully > charged and has been on for a few minutes... battery levels are not > constantly updated and will go for a minute or so after you turn the > device on before showing the actual state. > > Beverly Howard [MS MVP-Mobile Devices] |
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