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Pocket PC Forum / End Users / Wireless / January 2004

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Syncing wireless account email with desktop using ActiveSync?

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Peter L - 29 Jan 2004 12:27 GMT
SUMMARY QUESTION:
How do I "seamlessly" synchronise my wireless account folders with my
desktop Outlook folders that are replicated under ActiveSync?

EXPLANATORY DETAIL:
-  I have a DELL Axim running Pocket PC

-  I run Outlook on my desktop

-  ActiveSync replicates my email folders (Inbox, Outbox, Sent Items
etc) onto my PDA as folders under an "ActiveSync" account.

-  To access email out of the office from the PDA I create a new
account e.g. "Freeserve".  This automatically creates its own email
folders (separate from the ActiveSync ones) under a "Freeserve"
account.

-  If I read new email or send email wirelessly then this activity
appears under the "Freeserve" account.

-  When I get back to the office I want to replicate that
out-of-the-office activity back to my desktop.  BUT ActiveSync doesnt
"see" the "Freeserve" account or its subfolders and only synchronises
with the folders under the ActiveSync account.  Therefore my desktop
Outlook doesnt reflect the activity that occurred out of the office.

DETAILED QUESTIONS:
1.  Have I set this up, or am I doing something wrong?

2.  DELL Support told me there was no way to do this.  The mobile
wireless activity is separate from the desktop activity reflected on
the PDA.  I am struggling to accept this.  Am I missing the point of
what an integrated, synchronised desktop/PDA solution is supposed to
achieve?  Or is it just that the technology really hasnt caught up
yet?

3.  DELL Support suggested I manually copy the email activity from my
"Freeserve" account to the ActiveSync account and then synchronise
back to the desktop.  Except I cant figure out how (and they havent
been able to explain to me) how to copy mail from one folder to the
other.  Mail found via File Explorer doesnt seem to be able to be
copied and pasted.

4.  If this is a real limitation of PocketPC then does anyone know
whether the Palm or Blackberry (or others?) provide the seamlessly
integrated email solution that I am looking for?

THANKS!!!
Peter
Sooner Al - 29 Jan 2004 12:42 GMT
Unfortunately that is the way it works. The two inboxes are separate and distinct. One work around
may be to remotely ActiveSync with your desktop via a VPN tunnel. Here is how I do that.

http://www.oecadvantage.net/ajarvi/WM2003/WM2003PPTPVPN.html

Signature

   Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...

> SUMMARY QUESTION:
> How do I "seamlessly" synchronise my wireless account folders with my
[quoted text clipped - 45 lines]
> THANKS!!!
> Peter
Peter L - 30 Jan 2004 09:16 GMT
Al

Thanks for your response.  However for a user who does not have
broadband and therefore the desktop is not "always on" this would not
work.  Do you - or does anyone?! - know whether this is recognised and
treated as a "known issue" within Microsoft, such that a future
release might enable a more integrated and seamless solution - i.e.
enable ActiveSync from the desktop Outlook folders directly between
the wireless account folders on the PDA?

Thanks
Peter L

> Unfortunately that is the way it works. The two inboxes are separate and distinct. One work around
> may be to remotely ActiveSync with your desktop via a VPN tunnel. Here is how I do that.
>
> http://www.oecadvantage.net/ajarvi/WM2003/WM2003PPTPVPN.html
Sooner Al - 30 Jan 2004 11:34 GMT
Actually my network currently connects to the public internet via a 56K dialup network...although it
is always, or nearly so, connected via a second dedicated telephone line. With that said, you can
setup XP (and other Windows OS environments) as a RAS server so you can access the box directly via
a phone line. Look at the "readras.doc" file in your "C:\Program Files\Microsoft ActiveSync" folder.
Setup the modem for auto answer...

Signature

   Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...

> Al
>
[quoted text clipped - 13 lines]
> >
> > http://www.oecadvantage.net/ajarvi/WM2003/WM2003PPTPVPN.html
Peter L - 31 Jan 2004 16:55 GMT
Al - Great - Thanks for all your help!

Peter L

> Actually my network currently connects to the public internet via a 56K dialup network...although it
> is always, or nearly so, connected via a second dedicated telephone line. With that said, you can
> setup XP (and other Windows OS environments) as a RAS server so you can access the box directly via
> a phone line. Look at the "readras.doc" file in your "C:\Program Files\Microsoft ActiveSync" folder.
> Setup the modem for auto answer...
 
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