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Pocket PC Forum / End Users / Wireless / February 2004No signal on IPAQ 5450
I have a wireless network at home, set up with no encryption, mac-address filter and broadcasting turned on. This works just fine for my laptop, but I cannot get the IPAQ to connect. I have checked and doublechecked the mac-address and all the possible wireless options on the IPAQ. Everything seems to be correct. However the IPAQ just keeps scanning without finding any access points, and reports no signal. Anyone have an idea what the problem could be? Kjetil. What OS is on the 5450 PocketPC 2002 or Windows Mobile 2003? Can it see any access points or is not seeing anything? Have you removed the battery and press the reset button 5 times?  SignatureDavid Hettel Microsoft MVP Mobile Devices This posting is provided "as is" with no warranties, and confers no rights. You assume all risks for your use. Handhelds, mobile: http://www.geekzone.co.nz Bluetooth guides: http://www.geekzone.co.nz/content.asp?contentid=449 > I have a wireless network at home, set up with no encryption, mac-address > filter and broadcasting turned on. This works just fine for my laptop, but I [quoted text clipped - 6 lines] > > Kjetil. In case of removing the batery and pressing the reset button 5 times, what will then happen? Best regards Hans-J?rgen Hoberg > What OS is on the 5450 PocketPC 2002 or Windows Mobile 2003? Can it see any > access points or is not seeing anything? Have you removed the battery and [quoted text clipped - 11 lines] > > > > Kjetil. The WLAN module can lock up and quit responding to commands. This resets the WLAN and allows it to work again. SignatureDavid Hettel Microsoft MVP Mobile Devices This posting is provided "as is" with no warranties, and confers no rights. You assume all risks for your use. Handhelds, mobile: http://www.geekzone.co.nz Bluetooth guides: http://www.geekzone.co.nz/content.asp?contentid=449 > In case of removing the batery and pressing the reset button 5 times, what > will then happen? [quoted text clipped - 29 lines] > > > > > > Kjetil. And what about the data on the device? Are they gone like after a Hard Reset? Hans-J?rgen Hoberg > The WLAN module can lock up and quit responding to commands. This resets the > WLAN and allows it to work again. [quoted text clipped - 33 lines] > > > > > > > > Kjetil. The device is designed to have the battery removed and replaced. My experience is pulling the battery and pressing the reset button five or more times does not cause a hard reset. If you have data that you can not afford to lose then Back it up first. You can never backup your device to much. Can I guarantee that your device will not hard reset if you pull the battery, NO. I can't. I will say if your device has been set up correctly I would not expect this to cause a hard reset. And I don't worry about pulling my battery and pressing the reset button. If every time you pull the battery it hard resets, then I think your iPAQ is defective, or you are loading software that is not compatible with the iPAQ. SignatureDavid Hettel Microsoft MVP Mobile Devices This posting is provided "as is" with no warranties, and confers no rights. You assume all risks for your use. Handhelds, mobile: http://www.geekzone.co.nz Bluetooth guides: http://www.geekzone.co.nz/content.asp?contentid=449 > And what about the data on the device? Are they gone like after a Hard > Reset? [quoted text clipped - 51 lines] > > > > > > > > > > Kjetil. Thanks for this tip! My wireless port is now unlocked again (I still can't get a signal tho', but at least I'm one step forward! > The device is designed to have the battery removed and replaced. My > experience is pulling the battery and pressing the reset button five or more [quoted text clipped - 66 lines] > > > > > > > > > > > > Kjetil. David Hettel you are a genius, it is all working! > Thanks for this tip! My wireless port is now unlocked again (I still can't > get a signal tho', but at least I'm one step forward! [quoted text clipped - 89 lines] > > > > > > > > > > > > > > Kjetil. I am running PocketPC 2002. No access points at all. About the reset thing: No, I have not tried. And to be frank - I am a bit reluctant to do it... My experience with the reliability of ActiveSync and backup of IPAQ data is not the best... Any chance the procedure you suggest may cause loss of data? Kjetil. > What OS is on the 5450 PocketPC 2002 or Windows Mobile 2003? Can it see any > access points or is not seeing anything? Have you removed the battery and [quoted text clipped - 21 lines] > > > > Kjetil. Are you running 802.11G? If so you may have to update the wlan firmware on your 5450. Check HP's site for the list of updates and make sure you have then installed if they apply. If you're not using 802.11G I would still make sure evrything is updated and do the reset that David mentioned. Eric Hicks ---------- "Kjetil" <Kjetil@nothisisnotmyemail> wrote... > I have a wireless network at home, set up with no encryption, mac-address > filter and broadcasting turned on. This works just fine for my laptop, but I [quoted text clipped - 6 lines] > > Kjetil. Is this true of the 5550 too? I am running a 802.11g in auto mode which supports g and b devices transparently at their native bandwidths. But my iPAQ 5550 has real problems staying connected or even detecting the network sometimes. I updated the driver to 3.2.2.115 and didn't see anything about a firmware upgrade. <Eric Hicks [MS-MVP>; "Mobile Devices]" <e_dadu@y a y o o dot com> wrote in message news:OOnaUYJ8DHA.3880@tk2msftngp13.phx.gbl... > Are you running 802.11G? If so you may have to update the wlan firmware on > your 5450. Check HP's site for the list of updates and make sure you have then [quoted text clipped - 15 lines] > > > > Kjetil. No not for the 5550's, HP already updated the wlan firmware for it. What type of access point are you using? You also want to make sure you have the latest firmware for your router/ap as this makes a difference too. I have no problem running my 5550 and 4350 on my G network. SignatureEric Hicks [That_Kid] (MS-MVP Mobile Devices) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... > Is this true of the 5550 too? I am running a 802.11g in auto mode which > supports g and b devices transparently at their native bandwidths. [quoted text clipped - 31 lines] > > > > > > Kjetil. The access point is built into the broadband wireless router i use (Buffalo WBR-G54). > No not for the 5550's, HP already updated the wlan firmware for it. What > type of access point are you using? You also want to make sure you have the [quoted text clipped - 48 lines] > > > > > > > > Kjetil. I remember having problem with my 5555 accessing one of my ap's and turns out to be a setting on the ap. In my case the "Basic Rates" on the ap was set to "all" and while my laptop could connect my 5555 wouldn't. Check some of the settings on your ap, i know linksys lists the fefault settings next to the options just in case you forget. Maybe it's the same way in your ap. SignatureEric Hicks [That_Kid] (MS-MVP Mobile Devices) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... > The access point is built into the broadband wireless router i use (Buffalo > WBR-G54). [quoted text clipped - 56 lines] > > > > > > > > > > Kjetil. |
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