Pocket PC 2002/2003 will not connect to SBS 2003 network share

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Jeff - 27 May 2004 20:18 GMT

Hello,

I posted this over in the microsoft.public.pocketpc newsgroup earlier, but
there seems to be more info/activity here regarding networking the Pocket
PC. (Apologies for those that may have already seen this in the other
newsgroup.)

I have searched all over and have seen others with a somewhat similar
problem but I have not seen a solution to my own particular one. So any help
would be appreciated, it is driving me nuts!

I have a network with SBS 2003 as the server with XP clients. I have been
trying to get the Pocket PCs (2002 & 2003) to be able to connect to the
network shares on the SBS server but cannot get them to see or connect to
them. All of the XP clients can connect to any of the server's shares
without any issues. One thing I can do with the Pocket PCs is connect to the
SBS server (i.e. \\servername) but any shares on the server do not show up
on the Pocket PCs nor can I connect to them directly (i.e.
\\servername\share1). If I do try to connect to a share on the server
directly, it just repeatedly asks me to authenticate with the
login/passwd/domain screen on the Pocket PCs, and then connecting to
\\servername also fails too afterwards, with the same repetition of trying
to authenticate. I then need to do a soft reset of the Pocket PCs to get
back to at least getting access to \\servername.

Troubleshooting so far:
1) I verified NetBIOS is running (over IP)
2) I can ping the server by IP and name (as well as any clients)
3) I have been able to get the Pocket PCs to connect to any of the XP
client's network shares without a problem.
4) I have changed permissions for a share on the server to open it up to the
"world" and still cannot connect nor "see" it.
5) I verified in the server security audit that I am indeed logging into the
server when connecting to \\servername
6) WINS is running on the server and is working
7) I have tried domain/user as the login name, no difference
8) I have tried logging in from the Pocket PC with a domain admin account,
still did not work.

So, anyone know how to make this work? This worked before with a Win 2K
domain server before the SBS 2003 server took its place. I'm stumped!

Thanks!

Reply to this Message

Helio Diamant - MS/MVP, Mobile Devices - 28 May 2004 20:53 GMT

I suggest you try to open My Computer|Tools|Folder Options|View, and check
if at the list of options there the last option (or one of them) is "Use
Simple File Sharing".

In case it is, UNCHECK THIS OPTION, since it creates a situation that the
Pocket PC is not asked for user identification for the connection, and has
the connection immediately denied. At the moment this option is unchecked,
you get the user/password window and everything begins to work.

--
Helio Diamant - MS/MVP Mobile Devices
http://www.pocketpcfreak.com

> Hello,
>
[quoted text clipped - 39 lines]
>
> Thanks!

Reply to this Message

Jeff - 28 May 2004 22:25 GMT

Helio,

Thanks for the suggestion, but on the W2K3/SBS server there is no "Use
Simple File Sharing" option, which would seem to make sense since it would
go against other security settings, for a domain, when controlling user
access.

However, I did look at an XP client, and the "Use Simple File Sharing"
option was available and "selected", AND I could connect to the XP client
from the Pocket PC without a problem. I then "unselected" the option and
still could connect to the XP client without any issues. No difference in
connecting to XP with the option on or off.

> I suggest you try to open My Computer|Tools|Folder Options|View, and check
> if at the list of options there the last option (or one of them) is "Use
[quoted text clipped - 56 lines]
> >
> > Thanks!

Reply to this Message

Helio Diamant - MS/MVP, Mobile Devices - 30 May 2004 09:27 GMT

Yes, that option on XP could make a difference if you have disabled the
GUEST account. Then the PPC will not be able to see any folder of the
computer until the option is unchecked.

I did not know if it exists in SBS.

Sorry, but I am lost as well. Hope someone else can help.

--
Helio Diamant - MS/MVP Mobile Devices
http://www.pocketpcfreak.com

> Helio,
>
[quoted text clipped - 76 lines]
> > >
> > > Thanks!

Reply to this Message

ahl - 30 May 2004 13:39 GMT

Works OK here, but I do have the PocketPCs listed as client computers if
that makes a difference.

ahl

> Yes, that option on XP could make a difference if you have disabled the
> GUEST account. Then the PPC will not be able to see any folder of the
[quoted text clipped - 100 lines]
> > > >
> > > > Thanks!

Reply to this Message

Jeff - 31 May 2004 20:51 GMT

I assume you are talking about the Pocket PC being listed in the Active
Directory? I have tried creating an entry in both the Domain->Computers
section of the AD tree as well as in the
Domain->MyBusiness->Computers->SBSComputers part of the AD tree without it
making a difference, same result, no share connection.

Any other ideas?

> Works OK here, but I do have the PocketPCs listed as client computers if
> that makes a difference.
[quoted text clipped - 122 lines]
> > > > >
> > > > > Thanks!

Reply to this Message