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Pocket PC Forum / End Users / Pocket PC / June 2005ActiveSync Problem
My ActiveSync, for whatever reason, starts to synchronize, but when it reached the Favorites folder it quits - that is, the window closes although the green wheel keeps spinning. I have already downloaded and reinstalled 3.8, but it still won't sync. What can I do? Thanks, Dave i have had this issue myself. this issue usually happens when there is too much information to sync. i had to many files at the time in my documents on the device. after you respond to this i'll tell you how to fix it. i just need more info from you. > My ActiveSync, for whatever reason, starts to synchronize, but when it > reached the Favorites folder it quits - that is, the window closes [quoted text clipped - 6 lines] > > Dave What kind of info do you need? >i have had this issue myself. > this issue usually happens when there is too much information to sync. i [quoted text clipped - 13 lines] >> >> Dave OK, Steve, I got a hint from what you wrote, so I de-selected the Favorites folder as an item to be synched. Then the Active Sync worked! But, is there some limit on how many favorites it can have? The PPC itself seems to handle it. This all started after I put the favorites into folders within the main folder but forgot to do the same on the desktop (actually a laptop). Then I fixed that, but at that point ActiveSync crashed. So I downloaded and reinstalled the 3.8, but still to no avail, then I removed the favorites back out of the subfolders on both the PPC and the laptop (and deleted the subfolders on both the laptop and the PPC). Which took me to where I was just as I wrote to the forum. Now I can synch, but without a backup on the laptop. Of course, I do backup periodically to an SD card, so I guess all is not lost. Your thoughts, Steve? Thanks, Dave > What kind of info do you need? > [quoted text clipped - 15 lines] >>> >>> Dave >OK, Steve, I got a hint from what you wrote, so I de-selected the Favorites >folder as an item to be synched. Then the Active Sync worked! [quoted text clipped - 12 lines] > >Your thoughts, Steve? I suspect there is a corrupt favorite. Move all favorites in the Mobile Favorites folder to a different directory and recheck Favorites and sync. That should work, but now you have no favorites on the device. Start dropping small groups of favorites back where they belong and watch ActiveSync copy each group over. One of two things will happen. Either it will all work and whatever corruption there was has been cleaned up or it will crash on a small group. You will then know which set of favorites is the problem and you can narrow it down to the single file in the same way.  Signature__________________________________________________________________________________ Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all) What is on my Pocket PC? http://www.ehansberry.com/ Microsoft MVP - Mobile Devices www.pocketpc.com What is an MVP? - http://mvp.support.microsoft.com/ Ed, thanks so much! You were correct about the corrupt favorite. What I did was to open IE on the laptop, opening each bookmark in the Mobile Favorites laptop IE folder one by one in turn. I found three corrupt sites, and deleted them both from the laptop browser favorites and from the PPC bookmarks. Then it synched! Dave >>OK, Steve, I got a hint from what you wrote, so I de-selected the >>Favorites [quoted text clipped - 29 lines] > set of favorites is the problem and you can narrow it down to the > single file in the same way. >Ed, thanks so much! You were correct about the corrupt favorite. What I did >was to open IE on the laptop, opening each bookmark in the Mobile Favorites >laptop IE folder one by one in turn. I found three corrupt sites, and >deleted them both from the laptop browser favorites and from the PPC >bookmarks. Then it synched! Great! I always suspect corrupt data with AS sync problems before I look at reinstalling, system restores, etc. Signature__________________________________________________________________________________ Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all) What is on my Pocket PC? http://www.ehansberry.com/ Microsoft MVP - Mobile Devices www.pocketpc.com What is an MVP? - http://mvp.support.microsoft.com/ |
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