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Pocket PC Forum / End Users / Pocket PC / November 2005Fixing AS 4.1 Problems...
Ok... So in all my brilliance I unwittingly downloaded activesync 4.1 on my WM 2003 SE device. Then I read it was for WM 5 Only. Ok, so I uninstall it, and I reinstall AS 3.8.. And now... it doesn't run... First I get an error message saying my hardware is not "meeting windows logo" requirements. And of course I installed it anyway. It installed but now AS 3.8 connects to the PDA and then... nothing, WCEmgr doesn't even start. I get wcescomm.exe but Activesync itself doesn't run AND my computer see's that it's connected but I can't access it thru explorer. OH I also get an error message saying "Critical communications services have failed to start, try resetting the mobile device and try again." Yeah.. did that. NADA. Soo... Help! thanks. J.D. J.D., First, just so you know, you can run AS4.1 with Windows Mobile 2003 SE. The new features of AS4.1 are for Windows Mobile 5.0 only but that doesn't mean it won't work with your device. That said, you need to completely uninstall AS from your PC, restart, and install 3.8 again. You also need to soft reset your Pocket PC as well then try to establish the connection again. Regards,  SignatureClinton Fitch Senior Editor / Owner Clinton Fitch (Dot) Com! http://www.clintonfitch.com A Pocket PC Magazine "Best Site" for Pocket PC Reviews! > Ok... So in all my brilliance I unwittingly downloaded activesync 4.1 > on my WM 2003 SE device. Then I read it was for WM 5 Only. Ok, so I [quoted text clipped - 9 lines] > > J.D. > That said, you need to completely uninstall AS from your PC, restart, and > install 3.8 again. Beverly's post from the other day has some important info on this: "Uninstalling activesync 4.1 does not allow you to revert to 3.x... see Chris's faq's for the manual dll and registry removal first if you intend to revert" http://groups.google.com/group/microsoft.public.pocketpc/browse_thread/thread/b2 f089637fd46e92 Does he mean "Chris De Herrera"? Yes I think he does mean Chris De Herrera. I read that faq and went to manually delete those files and it wouldn't let me, "Error Denied: Make sure the disk is not full or write protected and that the file is not in use" Sooo.. Next?? J.D. > Yes I think he does mean Chris De Herrera. I read that faq and went to > manually delete those files and it wouldn't let me, "Error Denied: Make > sure the disk is not full or write protected and that the file is not > in use" Sooo.. Next?? What is the link to the FAQ they are referring to? You probably have to remove something from the registry, reboot and then delete the dlls (I'm just guessing). If I read it, I could help out more. I noticed Chris posted here recently but he had 5 urls in his sig and I didn't want to spend all night trying to find it. http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm this is the faq. Ok, new problem, I've got activesync to install and work on one of my profiles for my computer, however on the other profile it connects but won't allow it to sync with the other PDA (i.e. no syncing the calander contacts tasks, etc.) it says attention required and that the files or folders are not syncable and that I should remove and reconnect that PDA. Also windows explorer won't open my PDA to browse it. It's there but if I click on it, nothing happens. I'm now also getting error 75: can't find path or folder when starting up. Dunno if that means anything but there it is. J.D. >> Chris's faqs << Sorry, but I, also, was unable to find the uninstall information when I made that post... on the referenced link, I finally found in point 8 on the link at http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm "If you have to uninstall ActiveSync 4.x and want to reinstall ActiveSync 3.x, you need to use Add/Remove programs to uninstall ActiveSync 4.x. Then you need to delete the files C:\WINDOWS\SYSTEM32\RAPI.DLL and C:\WINDOWS\SYSTEM32\CEUTIL.DLL Then you can install ActiveSync 3.x normally. Please note that uninstalling ActiveSync 4.x will delete all your partnerships." Beverly Howard [MS MVP-Mobile Devices] Ok... Let me try this again... I've already done that. That's not my problem now. I'm past that point... My new problem is that windows is doing two things. 1) When I go to another persons profile on the PC (i.e. my fathers) and then try to sync his PDA it gets attention required and that I need to uplug the USB cable, THIS IS NOT I REPEAT NOT A UNRESOLVED ITEM PROBLEM it's a "Attention Required" problem. No matter what I've done even deleting the partnership it does not change. How do I fix this? 2) Windows explorer does not explore my PPC, it doesn't open it at all, I click on it, and nothing happens, even when I try to open it thru active sync I get NADA. Oh, and everytime I try to reinstall any hardware I'm now getting an error that none of it passes windows logo testing. Sooo... I have no idea what that means either... HELP. Thanks! J.D. So no one can help me? J.D. |
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